Privacy Policy

1. Introduction

StrollerScout ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and community platform.

Key Principles:

• We never sell your personal information to third parties
• We use encryption and secure servers to protect your data
• We only collect information necessary to provide our services
• You have full control over your personal information
• We are transparent about how we use your data

2. Information We Collect

2.1 Personal Information

When you create an account or use our services, we may collect:

• Email address
• Display name
• Profile information (bio, location, stroller icon preference)
• Authentication credentials

2.2 User-Generated Content

We collect content you submit, including:

• Location reviews and ratings
• Location submissions
• Photos and images of locations
• Comments and feedback
• Profile information

2.3 Usage Information

We automatically collect certain information about your use of our services:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Search queries and location data
• Error logs and performance data

2.4 Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and preferences
• Analyze website usage and performance
• Provide personalized content
• Improve our services

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process your account registration and authentication
• Display location information and user reviews
• Send you important service updates and notifications
• Improve our website functionality and user experience
• Analyze usage patterns and trends
• Prevent fraud and ensure security
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 Public Information

Your reviews, ratings, location submissions, and approved photos are publicly visible to other users. Your display name and profile information may also be visible. Photos are reviewed before being made public to ensure they meet our content guidelines.

4.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security & Protection

5.1 Security Measures

We implement industry-standard security measures to protect your personal information:

• Encryption: All data is encrypted in transit (HTTPS/TLS) and at rest
• Secure Servers: We use cloud infrastructure with enterprise-grade security
• Access Controls: Strict authentication and authorization protocols
• Regular Audits: Security assessments and vulnerability testing
• Data Backup: Secure, encrypted backups with disaster recovery
• Monitoring: 24/7 security monitoring and threat detection

5.2 Community Safety

To maintain a safe community environment:

• Content Moderation: All user-generated content is reviewed for safety
• Flagging System: Users can report inappropriate content
• Admin Review: Dedicated team reviews flagged content
• Privacy Controls: Users control what information is shared
• Account Verification: Email verification required for all accounts

5.3 Data Breach Response

In the unlikely event of a data breach, we will:

• Notify affected users within 72 hours
• Investigate and contain the breach immediately
• Work with security experts to prevent future incidents
• Provide guidance on protecting your information
• Comply with all legal reporting requirements

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

7. Your Rights and Choices

7.1 Access and Update

You can access and update your personal information through your account settings or by contacting us.

7.2 Deletion

You may request deletion of your account and personal information. Note that some information may be retained for legal or legitimate business purposes.

7.3 Opt-Out

You can opt out of certain communications and data collection by adjusting your account settings or contacting us.

7.4 Cookies

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through the Service or at the contact information provided on our website.

13. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). You may request information about the personal information we collect, use, and disclose about you, and request deletion of your personal information.

14. GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, and restrict processing of your personal data.